Atrium Medical Center Achieves Accreditation from the Center for Improvement in Healthcare Quality (CIHQ)

Atrium Medical Center has successfully completed the accreditation process with the Center for Improvement in Healthcare Quality (CIHQ), meeting their standards for hospital operations and patient care. This accreditation demonstrates our ongoing commitment to delivering safe, high-quality healthcare to our community.

As part of the accreditation process, CIHQ conducted an unannounced on-site survey on [date], which included reviewing medical records, observing care practices, and speaking with staff and patients.

“CIHQ works with hospitals to help improve the quality and safety of healthcare services,” said Richard Curtis, Chief Executive Officer of CIHQ. “We congratulate Atrium Medical Center for achieving this important recognition.”

For more information on CIHQ and their accreditation program, please visit www.cihq.org

Patient Complaint Process

Patients or their surrogate decision-makers have the right to file complaints regarding quality of care concerns or safety issues directly with CIHQ. Patients or surrogates are not required to notify Atrium Medical Center before filing a complaint.

How to File a Complaint with CIHQ:

  • Online: https://cihq.org/complaint
  • Mail:
    • Center for Improvement in Healthcare Quality
    • P.O. Box 1540
    • Mexia, TX 76667-1540
    • Attn: Chief Executive Officer
  • Phone: 512-661-2813